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1. What information do we collect, and what do we do with it?
When you enroll as a student or subscriber (“learner”) on our site or related courses, as part of the enrollment process, we collect the personal information you give us, such as your name and email address.
Email marketing: We may send you emails about our site and related course(s), registration, course content, your course progress, or other updates. We may also use your email to inform you about course changes, survey your usage, or collect your opinion.
2. How do you get my consent?
When you provide us with personal information to become a learner on our site, purchase, or participate in the course, you imply that you consent to our collecting and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at mlo@training.com or mailing us at:
MLO Pro Training
22792 Center Dr, Suite 115, Lake Forest, CA 92630
3. Disclosure
We may disclose your personal information if we are legally required to do so or if you violate our Terms of Service www.mlo.com/pages/terms.
4. Payment:
If you make a purchase on our site, we use a third-party payment processor like Stripe. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
5. Third Party Services
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies concerning the information we must provide them for your purchase-related transactions.
We recommend that you read these providers' privacy policies to understand how they will handle your personal information.
Certain providers may be located in or have facilities in a jurisdiction different from yours or ours. Suppose you elect to proceed with a transaction that involves the services of a third-party service provider. In that case, your information may become subject to the laws of the jurisdiction(s) where that service provider or its facilities are located.
For example, suppose you are in Canada and a payment gateway in the United States processes your transaction. In that case, your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our course website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our course site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
6. Security
We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Cookies
We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.
We use cookies to recognize your device and provide a personalized experience.
We also use cookies to attribute website visits to third-party sources and to serve targeted ads from Google, Facebook, Instagram, and other third-party vendors.
Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet to serve you targeted ads. For more information about targeted or behavioral advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.
Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.
We may also use automated tracking methods on our websites, in communications with you, and in our products and services to measure performance and engagement.
Please note that there is no consistent industry understanding of responding to “Do Not Track” signals, so we do not alter our data collection and usage practices when we detect such a signal from your browser.
Web Analysis Tools
We may use web analysis tools built into the MLO Pro training website to measure and collect anonymous session information.
7. Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority.
8. CAPCE Privacy Statement
By agreeing to our terms and conditions, the user understands that MLO Pro training, as a requirement of CAPCE accreditation, will submit a record of their course completion to the CAPCE AMS. The user further understands that their course completion records may be accessed by, or shared with, such regulators as state EMS officers, training officers, and NREMT on a password-protected need-to-know basis. In addition, all users understand that they may review their record of CAPCE-accredited course completions by contacting CAPCE directly.
9. Changes to this Privacy Policy
We reserve the right to modify this privacy policy anytime, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. Suppose we make material changes to this policy. In that case, we will notify you here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances we use and/or disclose it.
If our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or want more information, contact our Privacy Compliance Officer at courses@mloprotraining.com or by mail:
MLO Pro Training
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